How long has Pure Home Support been in business?

Pure Home Support has been serving homeowners for over 15 years, since 2009. We have completed over 500 successful projects and maintain a 98% customer satisfaction rate.

Are you licensed and insured?

Yes, Pure Home Support is fully licensed and insured. We carry comprehensive liability insurance and workers' compensation coverage to protect both our clients and our team members.

Do you provide free estimates?

Absolutely! We provide free, no-obligation estimates for all our services. Our team will visit your home, assess your needs, and provide a detailed quote within 24-48 hours.

What areas do you serve?

We serve the greater metropolitan area and surrounding suburbs within a 50-mile radius. Contact us to confirm if we service your specific location.

How long does a typical renovation project take?

Project timelines vary depending on scope and complexity. Kitchen renovations typically take 3-6 weeks, bathroom renovations 2-4 weeks, and whole-home renovations 2-4 months. We provide detailed timelines during the planning phase.

Do I need to move out during renovation?

For most projects, you can remain in your home. We work to minimize disruption and can often work room by room. For extensive whole-home renovations, temporary relocation might be recommended for your comfort and safety.

Do you handle permits and inspections?

Yes, we handle all necessary permits and coordinate inspections with local authorities. This is included in our project management service to ensure all work meets local building codes.

What if I want to make changes during the project?

We understand that changes may arise during renovation. We'll discuss any modifications with you, provide updated pricing, and adjust timelines accordingly. All changes are documented in writing.

What types of installation services do you offer?

We offer HVAC installation and repair, plumbing services, electrical work, appliance installation, flooring installation, and fixture installation. Our certified technicians handle all residential installation needs.

Do you offer emergency repair services?

Yes, we provide 24/7 emergency repair services for urgent issues like plumbing leaks, electrical problems, or HVAC failures. Contact our emergency hotline for immediate assistance.

Do you provide maintenance plans?

Absolutely! We offer comprehensive maintenance plans to keep your home systems running efficiently. Plans include regular inspections, tune-ups, and priority service scheduling.

How much can I save with solar panels?

Savings vary based on your energy usage, roof orientation, and local utility rates. Most homeowners save 50-90% on their electricity bills. We provide a detailed savings analysis during consultation.

How long do solar panels last?

Quality solar panels typically last 25-30 years with minimal maintenance. Most manufacturers provide 20-25 year warranties, and panels often continue producing electricity beyond their warranty period.

Are there tax incentives for solar installation?

Yes, federal tax credits and local incentives are available for solar installations. We help you navigate available rebates and financing options to maximize your savings.

What happens during power outages?

Standard grid-tied systems shut down during outages for safety. However, we offer battery backup solutions that provide power during outages while maintaining grid safety requirements.

What does your home warranty cover?

Our home warranty covers major home systems (HVAC, plumbing, electrical) and appliances (refrigerator, dishwasher, washer, dryer, etc.). Coverage details vary by plan level.

How do I file a warranty claim?

Simply call our 24/7 service line or submit a claim online. We'll dispatch a qualified technician to diagnose and repair the issue, typically within 24-48 hours.

What are the warranty plan costs?

Plans start at $45/month for basic coverage and go up to $75/month for comprehensive coverage. We offer annual payment discounts and custom plans for unique needs.

Ready to Transform Your Home?

Get a free consultation and quote for your home renovation project today!